User Journey Guide

This guide helps you navigate the Blueberry IDP documentation based on your specific role, goals, and current situation.

🎯 Find Your Journey

Quick Navigation

I want to...
- Create my first environment 🌱
- Integrate with CI/CD 🔄
- Deploy the platform 🚀
- Troubleshoot an issue 🔧
- Configure monitoring 📊
- Secure my setup 🔒
- Understand the architecture 🏗️
- Contribute to the platform 🤝

I am a...
- New User 🆕
- Developer 👩‍💻
- DevOps Engineer 🔧
- Platform Engineer 🏗️
- Security Engineer 🔒
- Manager/Decision Maker 👔

📝 Common User Journeys

🌱 First Environment

Goal: Create and access your first environment

Prerequisites: Platform access and basic understanding

Journey Steps:
1. Get Started (5 min)
- Request platform access
- Understand key concepts

1. Create Environment (10 min)
2. Via Web UI
3. Via API (alternative)

4. Verify creation

5. Access Your Environment (5 min)

6. Environment URLs

7. Check application status

8. Clean Up (2 min)

9. Delete when done
10. Understand TTL

Next Steps: Integrate with CI/CD

🔄 CI/CD Integration

Goal: Automate environment creation in your CI/CD pipeline

Prerequisites: Existing CI/CD setup, API token

Journey Steps:
1. Setup Authentication (10 min)
- Create API token
- Configure CI/CD variables

1. Choose Integration Method:
2. GitLab CI/CD (15 min)
   • GitLab webhook setup
   • Pipeline configuration
3. GitHub Actions (15 min)
   • GitHub webhook setup
   • Action configuration

4. Generic CI/CD (20 min)

   • API integration
   • Custom scripts

5. Test Integration (10 min)

6. Trigger test environment

7. Monitor creation

8. Optimize Workflow (15 min)

9. Configure notifications
10. Set up monitoring

Next Steps: Configure monitoring

🚀 Platform Deployment

Goal: Deploy Blueberry IDP to your infrastructure

Prerequisites: GCP project, Kubernetes knowledge, Terraform experience

Journey Steps:
1. Pre-deployment (30 min)
- Architecture overview
- Prerequisites checklist
- Planning worksheet

1. Infrastructure Setup (2-4 hours)
2. GCP project setup
3. Terraform deployment

4. DNS configuration

5. Kubernetes Deployment (1-2 hours)

6. GKE cluster setup
7. ArgoCD installation

8. Core services

9. Application Deployment (30 min)

10. Blueberry application

11. Configuration verification

12. Post-deployment (1 hour)

13. Monitoring setup
14. Security hardening
15. User onboarding

Next Steps: Security hardening

🔧 Troubleshooting

Goal: Resolve issues with environments or the platform

Prerequisites: Basic platform knowledge, access to logs

Journey Steps:
1. Identify Issue Type:
- Environment creation fails
- Environment not accessible
- Platform performance issues
- Authentication problems

1. Gather Information (10 min)
2. Check environment status
3. Collect logs

4. System health check

5. Follow Specific Guide:

6. Environment troubleshooting
7. ArgoCD sync issues
8. Network connectivity

9. Resource constraints

10. Escalate if Needed (5 min)

11. Contact support
12. Create incident

Next Steps: Monitoring setup

📊 Monitoring Setup

Goal: Set up comprehensive monitoring and alerting

Prerequisites: Platform deployed, monitoring tools knowledge

Journey Steps:
1. Basic Monitoring (30 min)
- Health check endpoints
- Prometheus metrics
- Grafana dashboards

1. Advanced Monitoring (1 hour)
2. Cost tracking
3. Performance monitoring

4. Security monitoring

5. Alerting Setup (45 min)

6. Alert rules
7. Notification channels

8. Escalation policies

9. Operational Dashboards (30 min)

10. Platform overview
11. Environment metrics
12. Cost analytics

Next Steps: Security hardening

🔒 Security Hardening

Goal: Implement security best practices

Prerequisites: Platform deployed, security knowledge

Journey Steps:
1. Security Assessment (30 min)
- Security checklist
- Current posture review
- Risk identification

1. Authentication & Authorization (1 hour)
2. RBAC configuration
3. API token security

4. Service account hardening

5. Network Security (45 min)

6. Network policies
7. Ingress security

8. TLS configuration

9. Monitoring & Compliance (30 min)

10. Audit logging
11. Security alerts
12. Compliance reporting

Next Steps: Architecture deep dive

🏗️ Architecture Deep Dive

Goal: Understand the platform architecture thoroughly

Prerequisites: Technical background, platform experience

Journey Steps:
1. System Overview (30 min)
- Architecture principles
- Component diagram
- Technology stack

1. Core Components (1 hour)
2. Backend API
3. Frontend UI
4. ArgoCD integration

5. Database layer

6. Data Flow (45 min)

7. Environment creation flow
8. Authentication flow

9. Monitoring data flow

10. Design Decisions (30 min)

11. Architecture decisions
12. Trade-offs analysis
13. Future roadmap

Next Steps: Contributing

🤝 Contributing

Goal: Contribute to the Blueberry IDP platform

Prerequisites: Development skills, Git knowledge

Journey Steps:
1. Getting Started (30 min)
- Contributing guidelines
- Code of conduct
- Development setup

1. Development Process (1 hour)
2. Coding standards
3. Testing requirements

4. Pull request process

5. Areas of Contribution:

6. Backend development
7. Frontend development
8. Documentation

9. Testing

10. Advanced Topics (variable)

11. Architecture changes
12. Performance optimization
13. Security improvements

👥 Role-Based Journeys

🆕 New User Journey

Context: First-time user of Blueberry IDP

Goals: Understand platform, create first environment, basic usage

Recommended Path:
1. Platform overview (15 min)
2. Key concepts (10 min)
3. First environment creation (20 min)
4. Basic workflows (30 min)
5. Getting help (5 min)

Time Investment: 1-2 hours

👩‍💻 Developer Journey

Context: Application developer using environments for testing

Goals: CI/CD integration, efficient development workflow

Recommended Path:
1. Development workflow (30 min)
2. CI/CD integration (45 min)
3. Environment management (30 min)
4. Debugging and troubleshooting (30 min)
5. Performance optimization (30 min)

Time Investment: 2-3 hours

🔧 DevOps Engineer Journey

Context: DevOps engineer managing CI/CD and operations

Goals: Automate deployments, monitor platform, maintain reliability

Recommended Path:
1. Platform architecture (1 hour)
2. CI/CD integration (1 hour)
3. Monitoring setup (2 hours)
4. Operations workflows (1 hour)
5. Incident response (1 hour)

Time Investment: 6-8 hours

🏗️ Platform Engineer Journey

Context: Platform engineer deploying and maintaining Blueberry

Goals: Deploy platform, configure infrastructure, ensure scalability

Recommended Path:
1. Architecture deep dive (2 hours)
2. Platform deployment (4-6 hours)
3. Security hardening (2 hours)
4. Monitoring setup (2 hours)
5. Operations documentation (1 hour)

Time Investment: 1-2 days

🔒 Security Engineer Journey

Context: Security engineer ensuring platform security

Goals: Security assessment, hardening, compliance

Recommended Path:
1. Security architecture (1 hour)
2. Security assessment (1 hour)
3. Security hardening (2 hours)
4. Compliance setup (1 hour)
5. Security monitoring (1 hour)

Time Investment: 6-8 hours

👔 Manager Journey

Context: Manager or decision maker evaluating Blueberry

Goals: Understand capabilities, costs, benefits, ROI

Recommended Path:
1. Platform overview (30 min)
2. Business benefits (20 min)
3. Cost analysis (30 min)
4. Security overview (30 min)
5. Implementation roadmap (30 min)

Time Investment: 2-3 hours

🎯 Scenario-Based Guides

Emergency Scenarios

Platform Down
1. Incident response
2. Platform health check
3. System recovery

Security Incident
1. Security incident response
2. Breach containment
3. Forensics and recovery

Data Loss
1. Backup recovery
2. Data restoration
3. Service restoration

Routine Scenarios

New Team Member
1. Onboarding checklist
2. Access provisioning
3. Training materials

Quarterly Review
1. Performance review
2. Security audit
3. Cost optimization

Version Upgrade
1. Upgrade planning
2. Backup procedures
3. Rollback procedures

📚 Documentation Navigation Tips

Quick Reference

When you need to...
- Perform a task: Check Workflows
- Understand a concept: Read Guides
- Look up details: Use Reference
- Understand the system: Read Architecture
- Get started: Follow Setup

Search Strategies

Finding Information:
1. Start with the main README
2. Use the search function (Ctrl+F)
3. Check the glossary for terms
4. Look for "Related Documentation" sections
5. Use the troubleshooting guide

Getting Help:
- Check existing troubleshooting guides
- Search for error messages
- Contact support channels
- Create documentation issues for gaps

Need help with your journey? Check our support channels or create an issue for documentation improvements.

Last Updated: January 2024